Which tasks are exposed
Risk applies to individual tasks—not to a person or an entire occupation.
Task Risk Preliminary diagnosis from images and sensor readings 18% Calculating materials and preparing a work plan 23% Installation and repair in an unpredictable physical environment 6% Bookings, reminders and standard messages 29% Initial diagnosis of a standard request 20% Estimating cost and selecting a standard solution 25% Repeatable operation in a prepared environment 27% Handling a non-standard client situation 11%
What the score means
The score reflects process repeatability, data digitization, automated verification, the physical environment and the economic incentive to deploy technology.
The index reflects potential technology exposure of occupational tasks and is not the probability that a particular person will lose their job.
AI exposure ? The share of cognitive, textual, visual or analytical work that current AI systems can technically assist with or perform.
8%
Robotics ? The extent to which robots, autonomous machinery and computer vision can perform physical operations in a prepared environment.
23%
Routine work ? The share of operations that repeat, follow stable rules and produce a predictable result.
25%
Digitalization ? How much of the input, workflow and output already exists in digital form.
20%
Business incentive ? The economic incentive to automate based on task volume, labor cost, frequency and implementation cost.
21%
Human moat ? Protection created by accountability, trust, empathy, licensing, negotiation and unpredictable real-world environments.
92%