Which tasks are exposed
Risk applies to individual tasks—not to a person or an entire occupation.
Task Risk Automated matching of properties and buyers 62% Preparing listings and virtual viewings 61% Negotiation and transaction-specific risk review 21% Collecting metrics and preparing management reports 58% Resource planning and scenario modelling 52% People, conflict and accountability decisions 18% Preparing property descriptions and visual presentation 61% Searching properties against defined criteria 61%
What the score means
The score reflects process repeatability, data digitization, automated verification, the physical environment and the economic incentive to deploy technology.
The index reflects potential technology exposure of occupational tasks and is not the probability that a particular person will lose their job.
AI exposure ? The share of cognitive, textual, visual or analytical work that current AI systems can technically assist with or perform.
51%
Robotics ? The extent to which robots, autonomous machinery and computer vision can perform physical operations in a prepared environment.
3%
Routine work ? The share of operations that repeat, follow stable rules and produce a predictable result.
47%
Digitalization ? How much of the input, workflow and output already exists in digital form.
56%
Business incentive ? The economic incentive to automate based on task volume, labor cost, frequency and implementation cost.
43%
Human moat ? Protection created by accountability, trust, empathy, licensing, negotiation and unpredictable real-world environments.
70%