Which tasks are exposed
Risk applies to individual tasks—not to a person or an entire occupation.
Task Risk прийом запроса или бронирования 81% консультация клиента 76% планиране услуги или маршрута 72% координация поставщиков 67% оформление документи 61% сопровождение клиента 51% решение сбоев и претензий 40% получение обратной комуникации 32%
What the score means
Оценката се влияе от повторяемостта на процесите, цифровизацията на данните, автоматичната проверка и икономическия стимул за внедряване.
Въздействие на ИИ ? The share of cognitive, textual, visual or analytical work that current AI systems can technically assist with or perform.
66%
Robotics ? The extent to which robots, autonomous machinery and computer vision can perform physical operations in a prepared environment.
9%
Routine work ? The share of operations that repeat, follow stable rules and produce a predictable result.
64%
Дигитализация ? How much of the input, workflow and output already exists in digital form.
83%
Business incentive ? The economic incentive to automate based on task volume, labor cost, frequency and implementation cost.
71%
Човешко предимство ? Protection created by accountability, trust, empathy, licensing, negotiation and unpredictable real-world environments.
56%