Which tasks are exposed
Risk applies to individual tasks—not to a person or an entire occupation.
Task Risk Запись клиенти, напоминания и типовие сообщения 29% Первичная диагностика стандартного запроса 24% Расчет стоимости и подбор типового решения 25% Повторяемая операция в подготовленной среде 22% Работа с нестандартной ситуацией у клиента 8% Личное доверие и ответственность за результат 3%
What the score means
Стойността отразява състава на задачите, а не прогноза за съкращение на конкретен човек или изчезване на цялата професия.
Въздействие на ИИ ? The share of cognitive, textual, visual or analytical work that current AI systems can technically assist with or perform.
10%
Robotics ? The extent to which robots, autonomous machinery and computer vision can perform physical operations in a prepared environment.
25%
Routine work ? The share of operations that repeat, follow stable rules and produce a predictable result.
27%
Дигитализация ? How much of the input, workflow and output already exists in digital form.
22%
Business incentive ? The economic incentive to automate based on task volume, labor cost, frequency and implementation cost.
23%
Човешко предимство ? Protection created by accountability, trust, empathy, licensing, negotiation and unpredictable real-world environments.
90%