Diplomat

Which tasks are exposed

Risk applies to individual tasks—not to a person or an entire occupation.

Why technology can change this work

• digital tools reduce preparation and control time
• full automation is constrained by variable real-world conditions
• a material share of the job follows stable procedures
• the main inputs and outputs already exist digitally

What protects the occupation

• public accountability
• lawful use of authority
• consideration of citizens’ interests

Skills you already have

• administrative law
• official records management
• regulatory analysis
• citizen service
• inter-agency coordination
• anti-corruption requirements

Skills to build

• digital public services
• algorithmic-decision audit
• government-data protection
• process analytics
• open data
• AI governance